CALEB CHATBOT
Answer Faster. Support Better. Lease Smarter.
Today’s renters expect instant answers. CALEB℠ engages prospects the moment they hit your site—answering key questions, booking tours, and supporting your team around the clock.
Your Always On Leasing Assistant.
✓ Engage Prospects
CALEB℠ meets renters the moment they land on your site—capturing leads, answering questions, and supporting prospects around the clock.
✓ Deliver Instant, Accurate Information
It handles pricing, availability, amenities, floor plans, and community details instantly, giving renters everything they need without waiting.
✓ Integrate Systems & Boost Efficiency
It syncs with your CRM/PMS, supports multifamily workflows, reduces repetitive tasks, and improves the overall renter experience.
Introducing Agentic AI.
Static automation follows rigid scripts. Agentic AI operates autonomously - understanding context, making decisions, and taking actions across your entire operation.
Lead Conversions
Qualifies prospects, answers questions about floor plans, amenities, and neighborhood, and schedules tours with perfect timing.
✓ Answers availability, pricing, and amenities
✓ Shares neighborhood info and virtual media
✓ Scheduling: Book tours and manages calendar
✓ Nurture: Re-engage cold leads automatically
Service Coordination
Triages maintenance requests, handles after-hours emergencies, schedules technicians, and follows up on resolution.
✓ Triages issues by urgency and type
✓ Emergency response protocols 24/7
✓ Creates work orders with full context
✓ Schedules technicians based on availability
Retention
Automates renewal outreach with configurable campaigns that engage residents before lease end.
✓ Configurable campaign timing based on lease end date
✓ Automated email sequences to drive renewals
✓ Directs residents to portal for renewal actions
Payment Reminders
Sends timely, compliant payment reminders to residents with outstanding balances through automated outreach.
✓ Sends compliant payment reminders
✓ Communicates payment options clearly
✓ Automates follow-up sequences
Move-In Coordination
Guides new residents through the move-in process with timely communication and helpful resources.
✓ Schedules key pickup and orientation
✓ Sends utility setup reminders
✓ Delivers welcome sequences
✓ Answers move-in day questions
General Support
Answers policy questions, provides community information, and handles day-to-day resident inquiries around the clock.
✓ Answers policy and lease questions
✓ Coordinates with other agents for complex requests